Privacy policy
What we collect, how we use it, and how to reach us. We do not sell your personal information.
Stitch Desk is an embroidery digitizing service for shops in the US. If you have a question about this policy, email orders@getstitchdesk.com.
What the order form collects
The order form on this site does not send anything to us by itself. When you press the button, it opens your own email app with a message addressed to us. If you send that email, we receive what you typed:
- Your name and shop name
- Your email address
- Order details: placement, finished width, garment or fabric, machine format, thread brand, speed, and notes
- The artwork you attach
We use this to quote your order, digitize the file, send it to you, and reply to questions. We do not add you to a newsletter because you sent an order.
Cookies and analytics
This site does not currently use analytics or advertising cookies. If that changes, we will update this page first.
We do not sell your data
We do not sell your personal information, and we do not share it with anyone for their own marketing. We share information only with the services we need to run the business, such as our email provider and Wise when you pay.
Your artwork
We use your artwork only to digitize your order. We do not post it, sell it, or reuse it for anyone else.
Payments
Payments go through Wise, a third-party payment service with its own privacy policy. We receive confirmation that a payment was made. We do not store card or bank details on this website.
How long we keep information
We keep order emails and files as long as we need them to handle your order, make a fix if you need one, and keep ordinary business records. You can email us to ask what we have, to correct it, or to ask us to delete it. We may need to keep some records for accounting reasons.
Contact
Email orders@getstitchdesk.com. See also our terms of service.